Contact Support

Need help with your Pulse assistant? We're here to assist you.

Get in Touch

For support inquiries, technical issues, or general questions, reach out to our team:

support@opsprint.ai

We typically respond within 1-2 business days

Frequently Asked Questions

My assistant isn't responding

Make sure your subscription is active. If it is, your assistant may be restarting — wait a minute and try again. If the issue persists, contact support.

How do I cancel my subscription?

Go to your Dashboard, find the Subscription section, and click "Manage Subscription". This will take you to the payment portal where you can cancel or modify your plan.

How do I connect WhatsApp?

After signing up, your dashboard shows the WhatsApp number to text. Just send a message and your assistant will reply. If you provided your phone during onboarding, it's already connected.

What happens when I run out of messages?

Your dashboard shows your usage. When you hit your limit, you can top up with a message bundle or wait for your cycle to reset. Your assistant remembers everything — no data is lost.

Is my data secure?

Yes. Each user gets their own isolated environment. All connections use HTTPS and your data is encrypted at rest.